The HumanableCX Customer Engagement Platform brings a human touch to digital transactions.
Amplifying new customer acquisition, engagement and retention.
Rules-based, responsible AI. Breakthrough technology, already trusted by some of the world's leading organizations.
Patented - 2022264070 | Innovation Patent - 2021106294
Delivery via social
Delivery via email
Delivery via SMS
Hosted on your website
OMNICHANNEL DELIVERY
Customers can experience a HumanableCX 'human-first' solution on your website, or a microsite delivered via email, sms or social media.
Integrations can be built into your CRM platform, or the Humanable eDM and SMS platforms.
TRUSTED BY
PERSONALIZED INSURANCE CLAIM UPDATE VIDEOS
76% INCREASE
CSAT score
NEW CUSTOMER ON-BOARDING - 24/7
38% REDUCTION
Call centre traffic
A/B TEST | PERSONALIZED VIDEO vs GENERIC
5X HIGHER
Video engagement
B2B CUSTOMER ENGAGEMENT PROGRAM
1200% INCREASE
Email open rates
PERSONALISED INSURANCE CLAIM UPDATE VIDEOS
76% INCREASE
CSAT score
DELIVERING REAL RESULTS
ISO27001 CERTIFICATION
HumanableCX is ISO27001 certified.
ISO27001 is the global standard for data security management.
SEAMLESS INTEGRATION
HumanableCX integrates with any CRM platform
ADVANCED ANALYTICS
Customer interaction metrics offer campaign optimization opportunities and define future campaigns.
ANALYZE CUSTOMER BEHAVIOUR
Amplify engagement through actionable insights.
Integrate your analytics account to uncover user actions post video view experience.
HUMAN-FIRST CX ACROSS THE LIFECYCLE
The Humanable platform facilitates highly personalized video interactions that deliver a human experience.
Our solutions enable customized 360 interaction throughout the customer lifecycle - from Acquisition, to Engagement and Retention.
Our financial services clients leverage real-time data to provide targeted and seamless communication - automated, and at scale.
