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SEAMLESS CONVERSION
FROM ENQUIRIES TO NEW CUSTOMERS
A Humanable video concierge guides potential customers through an online enquiry, sale, application or join process, all the way to fulfillment.
The Humanable platform integrates a video concierge experience with customer conversion, data capture and digital process automation.
This enables customers to experience frictionless sign up and on-boarding, via a human touch to digital transactions.
The Humanable platform integrates a video concierge experience with customer conversion, data capture and digital process automation.
This enables customers to experience advanced enquiry, frictionless sign up and on-boarding, whilst bringing a human touch to digital transactions.
The abandonment rate for online
financial services products is 84%.
Humanable reduces that. At scale.
A CONVERGENCE OF
TECHNICAL INNOVATION AND
HUMAN CONNECTION
Humanable enables banks and other financial institutions to rapidly build customer acquisition journeys - leveraging next generation interactive video technology.
Humanable enables banks and other financial institutions to rapidly build customer acquisition journeys - leveraging next generation interactive video technology.
CUSTOMER ACQUISITION SOLUTIONS
Customise a video concierge journey that leads your customers all the way to fulfilment
Sign up / application
Enquiry
Lead qualification
Payment
As online experiences improve, so do customer expectations.
Customers value human connection and a deeper level of personal engagement with businesses and brands.
They can leave your website in just one click.
Concierge customer
engagement
ACQUISITION APPLICATIONS
Concierge leads to
existing form
Concierge leads to
Humanable developed form
Concierge leads to
live video agent
of customers will abandon a website for the competition if the UI is not optimal.
of potential customers won't do business on websites riddled with sub-par design elements.
of customers leave a financial services website after just one bad online experience.
REDUCE ATTRITION AND INCREASE FULFILLMENT
ROBO ADVICE VIDEO CONCIERGE
Real-time investment account establishment
INSURANCE ENQUIRY
VIDEO CONCIERGE
Video concierge guides customer through quote, all the way to signup
PERSONALISED PENSION PLAN ON-BOARDING
Video concierge interacts with existing webpages
USE CASES - FINANCIAL SERVICES
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